Haseeb Arshad
I'm a Forward Deployed AI Engineer at PolyAI, where I build and ship production conversational AI voice agents for enterprise clients. I integrate telephony systems, external APIs (Salesforce, EHR, VOIP), and cloud infrastructure (AWS, GCP, Kubernetes) to deliver end-to-end AI-powered voice experiences. Previously, I built LLM-powered multi-agent systems using LangChain and LangGraph, and scalable back-end platforms with Django and React. My background spans the full stack—from designing GenAI functions and managing production deployments to real-time monitoring with Datadog—all grounded in hands-on engineering experience shipping AI-native solutions that just work.
What I Do
Conversational AI
I build and deploy enterprise voice AI agents that handle real conversations — from appointment booking to lead capture — integrating telephony, EHR, and CRM systems into seamless automated workflows.
Back-End Engineering
I architect high-performance server-side systems using Python, Django, and Node.js — building scalable APIs, microservices, and data pipelines that power production applications.
AI / ML Engineering
I design and deploy LLM-powered solutions using LangChain, LangGraph, and RAG pipelines — from prompt engineering and multi-agent orchestration to production AI observability.
Cloud & DevOps
I design and manage cloud-native infrastructure on AWS and GCP — Kubernetes clusters, CI/CD pipelines, Terraform IaC, and real-time monitoring with Datadog.
API Integration
I specialize in integrating complex third-party APIs — Salesforce, healthcare EHR systems, payment gateways, and telephony providers — building resilient, fault-tolerant data flows.
Testimonials
"Haseeb is one of those engineers who just gets things done. He ramped up on our agent deployment stack incredibly fast, took full ownership of complex EHR integrations, and consistently delivered under tight go-live deadlines. A reliable teammate you can always count on."
Milos Kostic
Software Engineer, PolyAI
"Working with Haseeb on the Docs Dermatology project was a great experience. He took initiative on the API integration, built out the real-time config tooling, and was always proactive about catching issues before they hit production. He bridges the gap between engineering and product seamlessly."
Ryan Creeser
Product Support Manager, PolyAI
"Haseeb grew from a junior engineer to leading critical projects like AutoMarket Analytics and SecureTaxOffice. His ability to build scalable backend systems, mentor teammates, and take ownership of production infrastructure made him an invaluable part of our engineering team."
Ahmad Raza
Engineering Lead, Datics AI
Clients
Docs Dermatology
Healthcare
Grace Health
Healthcare
Harmar
Home Accessibility
72Sold
Real Estate
SeekNow
Insurance
PeerLogic
Dental AI
AutoMarket Analytics
Automotive
DriveSmart CRM
Automotive
SecureTaxOffice
Government / Tax
Forward Deployed AI Engineer
PolyAI
- Build and deploy production conversational AI voice agents for enterprise clients across healthcare, real estate, and home accessibility sectors
- Integrate external APIs (Salesforce, EHR systems, Zoom) into voice agent workflows for real-time appointment booking, lead capture, and data retrieval
- Configure and manage telephony infrastructure including SIP connectors, failover/fallback routing, and real-time monitoring via Datadog
- Lead client go-live deployments end-to-end — from sandbox testing through pre-release to production rollout with hypercare support
- Develop Python-based GenAI functions leveraging AWS Lambda, Kubernetes, and cloud-native services on AWS and GCP
- Collaborate cross-functionally with Product Support Managers and Dialogue Designers to ship high-quality agent experiences
Software Engineer
PeerLogic
- Designed and implemented LLM-powered systems using LangChain and LangGraph for intelligent conversation processing
- Developed a multi-agent architecture for automated scheduling, integrating SMS and voice channels
- Enhanced user experience by creating AI-driven solutions that interpret intent and manage calendars seamlessly
- Collaborated on backend services to support thousands of daily healthcare interactions, ensuring high availability
Software Engineer
Datics AI
- Specialized in Django with Django Rest Framework (DRF) for back-end development and React for front-end solutions
- Contributed to key projects like Mylotspy and SecureTaxOffice
- Utilized Django and Scraping techniques for resilient back-end solutions in Mylotspy
- Mentored and trained team members in Mylotspy development
- Developed Scaleable Infrastructure to support a system which can upto 10,000 crawlers using custom Django, Scrapy and BeautifulSoup Frame work
- Extended responsibilities beyond back-end development in SecureTaxOffice
- Mentored and trained team members in SecureTaxOffice
- Proficient in AWS, setting up production-grade architectures
- Ensured seamless deployment and scalability of solutions using AWS
- Significantly contributed to Datics AI's innovative pursuits
Trainee Software Intern
Questra Digital
- Added Sections to Questra Digital website using git workflow and CI/CD
- Worked with team in a remote environment using jira, Slack and Trello
- Learned advanced usage of Git
Web Developer Intern
Petsaal Tech
- Tailor it website (PHP, JS, HTML, CSS)
Education
University of Central Punjab
BSCS (4 years)
Core Courses
Engineering Courses
Projects
Final Year Project
CBETP (Cloud Based Entry Test Preparator)
Freelancing Projects
Face Recognition Attendance System
Different Algorithms of Cryptography
Car Detection & Recognition
Cancer Detection & Recognition
Data Visualization
Gemological Institute of America (GIA API)
All Data Structures in most Languages
Database Integration with most Languages
University Projects
Programming Fundamentals – EX Projects: Calculator, Mine Sweeper, Chess
Programming Fundamentals – EX Projects Unity: Space Ship Shooting Game, Hat Trick, Flappy Car
Python Projects: Image Processing, Face Detection
Database Project: Crime Management System, Library Management System
Object Oriented Analysis & Design Project: The Timetable Maker
Mobile App Development: Internet Songs Database
Data Wrangling / Analysis for NLP
Machine Learning
Classifiers
Vectorizers
Visualization
Large Language Models
Models / Embeddings / RAG
Vector Store
Deployments
Tools
Licenses & Certifications
LangChain & Vector Databases in Production
ActiveLoop
November 2023
AWS Fundamentals: Going Cloud-Native
Coursera
August 2020
Complete Python/Django Mastery
Code with Mosh
September 2021
Complete SQL Mastery
Code with Mosh
September 2021
The Ultimate Docker Course
Code with Mosh
September 2021
The Ultimate Git Course
Code with Mosh
September 2021
Portfolio
Docs Dermatology — AI Voice Agent for Healthcare Scheduling
Grace Health — NextGen EHR Voice Integration
Harmar — Salesforce-Integrated Dealer Locator Voice Agent
72Sold — AI-Powered Real Estate Lead Capture
AutoMarket Analytics — Dealership Sales Intelligence Platform
Taxwise Administration — Multi-Parish Tax Management System
Awards & Honors
Latest Blog Posts
Mastering Cost Efficiency: Unleashing the Full Potential of Serverless Architectures
February 2, 2023
Unleashing Efficiency: Mastering Cloud Operations for Optimal Performance
February 2, 2023
Unleashing the LLama Model: A Journey into Containerized AI Power
February 2, 2023
Securing Serverless: Mastering Protection in the Cloud Era
February 2, 2023